FAQ

I don't have a gauge on my tank. How can I tell how much oil I have left?

Place a long stick down into the tank and measure the amount of oil marked on the stick, use our oil tank chart estimate the number of gallons in your tank.  If you aren't sure of your tank's diameter, the most common sizes are:
GALLONS   DIAMETER
     275               36"
     550               48"
   1000               48"

What's the easiest way to get a delivery?

The easiest way to get heating oil is through automatic delivery. The oil company normally counts "degree-days" to keep track of how cold the weather has been and calculates an individual burn rate for each customer. This lets the company know just when a customer will need a delivery, long before most people would know it themselves.

Automatic delivery doesn't mean more fuel is burned. It provides peace of mind because you don't have to think twice about how much fuel is in your tank.

Call Hunter’s Today To Set Up Automatic Delivery (845) 227-0554.

Do you offer budget plans?

Yes we do. Call us to discuss your budget plan options. We typically start budget plans in May. Make small payments year round to avoid large bills in the winter months.

Do you have service contracts?

Call Family Heating at (845) 582-0165 to discuss annual service contracts.

Do you accept credit cards?

Yes. We accept Visa, Mastercard, American Express and Discover cards. 

What can I do if I can't afford oil this winter?

There is a federally funded program called HEAP (Home Energy Assistance Program) which may help you pay for your oil.  

What is HEAP?

HEAP is the Home Energy Assistance Program.  It is a federally funded program that assists those in financial need during winter months. 

How can HEAP help me?

If you qualify, HEAP can help you pay for electricity, propane, natural gas, wood, oil, kerosene, coal, or other heating fuels. It may also help pay for service and repairs of your heating equipment.  

When does the program start?

The program runs mid-November through March.  

Is Hunter's a HEAP vendor?

Yes, Hunter's Oil is a HEAP approved vendor. We have participated in the program for many years. We are familiar with the process and we will work with the local social services department to ensure quick delivery of your oil.  

How do I know if I qualify for HEAP?

Visit the official site: http://otda.ny.gov/programs/heap/?temp-new-window-replacement=true